瓦岱勒校友CELINE THILLAYE——将酒店管理与传播学完美结合
瓦岱勒校友经常会暂时离开酒店行业，之后才能再次回到“初恋”身边。例如，大家一起来看看Celine Thillaye的故事。她从瓦岱勒巴黎校区获得本科学位后，决定继续进修，攻读传播学硕士学位。
这两种技能使她毕业后立刻被米其林指南（Michelin Guidebook）三星餐厅 Guy Savoy聘用，之后她又先后在几家网络营销创业公司工作。再之后因为瓦岱勒人网络她又重返酒店行业，担任一个酒店链 Hotels & Preferences的企业销售经理，这一酒店链在法国及全球共拥有134家酒店，创始人之一是瓦岱勒校友Cyril Vaussard。
在过去两年里，Celine一直都在新一代宫殿酒店莱佛士皇家巴黎梦索酒店（Royal Monceau-Raffles Paris）担任销售经理。
“我一直都想要在酒店行业中工作，所以我在高中（专业是文学）毕业后进入瓦岱勒学习。我必须承认我被瓦岱勒理论与实践应用相结合的授课模式所吸引。”
“我在瓦岱勒度过了非常美好的三年。当我回首过去时，我可以说瓦岱勒是一所生活大学！正如一句法国谚语所说‘旅行会开拓你的视野’。我想增加的一点就是实习也是如此。我永远不会忘记在库尔舍韦勒（Courchevel）在厨房里的实习。是这次实习造就了我现在拥有的决心和韧性。”
“瓦岱勒并不是将学生培训成为厨师或者专门在厨房工作的人士的学校，但是所有的学生都会在酒店的每一个部门工作实践。如果之后我有机会与厨房工作人员合作，我想我会很能理解他们，因为我曾经做过和他们同样的工作。”
“再回到我现在所做的事情，在做过不同的实习以及在蒙特利尔（Montreal）的短期经历之后，我想要暂时离开酒店行业，继续传播学硕士学位的学习。当我在Guy Savoy餐厅和Hotels & Preferences酒店链工作时，我迅速回归自己最初的热爱。”
“作为莱佛士皇家巴黎梦索酒店销售经理，我积极参与酒店的企业战略营销工作，负责50多个关键客户。此外，我还负责监管我们的销售办公室并协调我们的分配网络的营销和销售活动。”
瓦岱勒国际酒店与旅游管理商学院
中文网站：http://www.gheac.com/edu/vatel/
咨询电话：010-8447 6928
189 0119 3685
咨询QQ：800093391
电子邮件：info@gheac.com
办公地址：北京市 东城区 东直门外大街48号 东方银座A座19F
CELINE THILLAYE, THE PERFECT BLEND OF HOSPITALITY AND COMMUNICATION
Vatel alumni often leave the hospitality sector for a while before coming back to “their first love.” Let’s have a look at Celine Thillaye, for example. After she graduated with her Bachelor’s Degree from Vatel Paris, she decided to continue her higher education for a Master’s degree in Communication.
These two skills allowed her to be hired right after graduation at Guy Savoy - three stars in the Michelin Guidebook - and then work in several jobs in web marketing startup companies. She then came back to the hospitality sector because of the Vatelien network as the Corporate Sales Manager for Hotels & Preferences, a hotel chain including 134 hotels in France and abroad, jointly founded by Cyril Vaussard, also a Vatel alumnus.
And now, for the past two years, Celine has been working as the Sales Manager at the Royal Monceau-Raffles Paris, a new generation Palace.
***
“As I’d always wanted to work in the hospitality sector, I enrolled in Vatel after high school, where I majored in Literature. I must admit that I was attracted by the mixture of theory and practical application in Vatel’s curriculum.
I have great memories of the three years I spent at Vatel. When I look back, I could say that Vatel is a school of life! As the French saying goes, ‘travel broadens your mind.’ And I’d like to add that internships do the same thing. I’ll never forget my internship in Courchevel in the kitchens. My determination and tenacity I still have today are a direct result of this internship.
Vatel doesn’t train students for jobs as Chefs or to work in the kitchens, but all students work in every department a hotel has. So, if later on I was to work with the kitchen staff, I’d be able to understand them and sympathize with them because I had to do exactly the same job as they have now.
So coming back to what I did, after different internships and a short experience in Montreal, I wanted to leave the hospitality industry for a while to continue with a Master’s in Communication. I quickly came back to my first love though when I worked at Guy Savoy and Hotels & Preferences.
As the Royal Monceau-Raffles Paris Sales Manager, I actively participate in the hotel’s corporate strategic marketing, and I’m in charge of over 50 key accounts. I’m also responsible for overseeing our sales offices and coordinating our marketing and sales activities in our distribution networks.”
【原文引自】：http://www.gheac.com/thread-5870-1-1.html
版权与翻译版权所有，转载，复制请注明出自于“GHEAC-环球酒店教育与行业盟”。
瓦岱勒校友（餐厅总经理）——一位澳洲内陆的勇敢挑战者！
几年前，Clement Demarais决定帮助一对澳洲夫妇发展他们的Key Restaurant Maleny餐厅理念，接下了餐厅总经理的职位。但是事情的关键点在于如何在澳洲一个偏远并高度保守的地区推广一个提供非洲西部菜肴的餐厅。Maleny是一个风景如画的小镇，位于昆士兰州布里斯班（Brisbane）以北大约90公里。
3年后，这名瓦岱勒尼姆校区2005届校友很自豪自己迎接了这一挑战。婚宴、会议、产品发布、原始风味午餐或晚餐，如今Key Restaurant餐厅已然成为一个标志性餐厅，不仅仅在Maleny是如此，而且在布里斯班阳光海岸（Sunshine Coast）也是闻名遐迩。下面是他的故事。
你是如何获得你当前正在做的这份工作的？
我仅仅将自己的简历发到了正确的地方。我与公司经理进行了简短的工作面试，他们在我的试用期过后的第二天给我打了电话。2周后，我被聘用了。
餐厅总经理的工作包括什么呢？你的日常活动有哪些？
工作内容会根据活动和需求而定。你需要非常灵活，擅长三大技能：
营销
- 通过重启“Key Restaurant Maleny”品牌名称策划收益和盈利
- 为顾客创建、发展和推广餐厅渠道：餐厅网站
- 设立合适和一致的广告活动
- 管理和更新社交工具
- 与附近酒店协商价格
餐厅会计和绩效
- 将餐厅册子放在我们的软件包当中
- 核对账户
- 管理与供应商之间的账目和关系
- 公司分析、判断和绩效
管理
- 洞察力和竞争性分析
- 确定财务目标，检查并监管这些目标
- 发展和展开营销举措以达到新目标
- 顾客满意度监管
- 管理厨房和餐厅员工
- 为员工进行继续教育
我的日常工作每天都不一样。
在仅仅3年的时间里，我们就能使我们的顾客满意，将他们变为回头客。这是因为我们提供的所有品质会展服务：婚宴、会议、产品发布或者仅仅简单地体验一下Key Restaurant餐厅的午餐或晚餐。我们现在不仅已经成为Maleny的标志餐厅，而且还成为阳光海滩和布里斯班的标志餐厅。
在酒店行业当中澳大利亚式的机会有哪些？在布里斯班有哪些机会？
尽管你不能忽略与移民和获得工作签证相关的困难，在澳洲仍然有很多职业机会。从我环游澳洲所看到的东西，我认为大城市拥有更多与工作相关的机会。
然而，我也认识一些在澳洲内地工作的瓦岱勒人。在澳洲工作是一种绝佳的体验和一种独特的冒险。每个人都能在这里找到想要的生活！
当你决定进入瓦岱勒学习时，你找到了自己想要追寻的了吗？
当然。当我还是一名青少年，我就去了好几个法国大区以及欧洲和北美城市旅游。这些旅游经历拓展了我的眼界，使我想要进入一个国际性的学校。我在瓦岱勒度过了非常棒的时光，也交到了很多朋友。
你在哪里做的实习，你做了什么？你从这些实习当中学到了什么？
我的第一次实习是在我出生的地方法国马诺斯克（Manosque）福斯特酒店（ La Fuste Hotel）和餐厅进行的。大厨Daniel Jourdan那时66岁，但他仍然很自豪地在厨房里工作，展示着他的学历学识以及他获得的米其林指南星级。我也获得了与瓦岱勒人Vincent Thebault一起工作的机会。
Vincent是一名卓越的实习导师，使我了解到领班和酒吧服务员工作所需要的专业知识和技能。在瓦岱勒你不仅会学习如何进行各种工作，而且还会学习如何教其他人进行这些工作！
随后，我在Hotel Le Toiny酒店工作，瑞莱斯城堡酒店集团（Relais et Chateau group）旗下位于加勒比海（Caribbean Sea）圣巴塞尔姆岛（Saint Barthelme Island）的一家酒店。我的最后一次实习是在Stephane Hanriot管理的依云皇家度假村（Evian Royal Resort）担任团队、会议和奖励旅游协调员。
你认为自己的未来会如何？
目前，我正敞开怀抱迎接世界各地的新机遇！
瓦岱勒国际酒店与旅游管理商学院
中文网站：http://www.gheac.com/edu/vatel/
咨询电话：010-8447 6928
189 0119 3685
咨询QQ：800093391
电子邮件：info@gheac.com
办公地址：北京市 东城区 东直门外大街48号 东方银座A座19F
CLEMENT DEMARAIS, A CHALLENGER IN THE AUSTRALIAN OUTBACK
Several years ago, Clement Demarais decided to give a helping hand to an Australian couple to develop their Key Restaurant Maleny concept, taking the General Restaurant Manager’s job. The main sticking point was how to promote a restaurant serving Western African cuisine, in a remote and highly conservative region of Australia. Maleny is a picturesque little town about 90 km north of Brisbane in Queensland.
Three years later, this Vatel Nimes 2005 alumnus is proud to have met this challenge. With weddings, conferences, product launches, original lunches or dinners, the Key Restaurant has now become a benchmark, not only in Maleny, but also on the Sunshine Coast and in Brisbane. He’ll tell us about this.
How did you get the job you are currently doing?
I just sent my resume into the right place. I had a short job interview with the company managers who called me back the next day for a trial period. Two weeks later, I was hired.
What does the job of a General Manager of a restaurant entail? What are your daily activities?
This job varies a lot depending on the activity and demand. You have to be flexible and be able to work in three skill sets:
Marketing
- Planning revenues and profits by developing the “Key Restaurant Maleny” brand name;
- Creating, developing and promoting the gateway for our customers: the restaurant’s internet site;
- Setting up appropriate and coherent advertising campaigns;
- Managing and updating social utility sites;
- Negotiating prices with neighboring hotels.
Accounting and performance of the restaurant
- Keeping the books on our software package;
- Reconciliation of accounts;
- Managing accounts and relationships with suppliers;
- Analysis, estimations and performances of our company.
Management
- Insight and competitive analysis;
- Definition of financial goals, checking and monitoring them;
- Development and roll-out of marketing initiatives to meet new goals;
- Customer satisfaction monitoring;
- Managing the kitchen and restaurant staff;
- Setting up a continuing education for the personnel.
My daily tasks really differ from one day to another.
In just three years we were able to satisfy our customers and turn them into repeat customers. This is because of all the events that we offer: weddings, conferences, product launches or simple the Key Restaurant experience for lunch or dinner. We have now become a benchmark not only in Maleny, but also on the Sunshine Coast and in Brisbane.
What are the Australian opportunities like in the hospitality industry? And in Brisbane?
There are a lot of career opportunities in Australia even though you can’t forget the difficulties linked to immigration and getting a visa to work. From what I’ve seen when traveling in the country, I think that large cities have more work-related opportunities.
I do know, however, Vateliens who worked in the Outback. Australia is a fabulous experience and a unique adventure. There’s really something for everyone here!
And when you decided to attend Vatel, did you find what you were looking for?
I certainly did. When I was a teenager, I traveled to several French regions, as well as European and North American cities. These trips broadened my horizons and made me want to enroll in an international school. I’ve got great memories of my days at school and the friends I made at Vatel.
Where did you do your internships and what did you do? What lessons did you learn from them?
I did my first internship in the La Fuste Hotel and Restaurant in Manosque, France, where I was born. Daniel Jourdan, the Chef, was 66 at that time. He was still working proudly in his kitchens, and displayed his degrees as well as his Michelin Guidebook star. I had the opportunity of working with Vincent Thebault, a Vatelien.
Vincent was an excellent internship supervisor, and brought me support, expertise and knowledge about the jobs of Head Waiter and Wine Steward. At Vatel you not only learn to do things, but you also learn how to teach people to do these things!
Then I worked at the Hotel Le Toiny, a Relais et Chateau group hotel in Saint Barthelme Island in the Caribbean Sea, and I did my final internship at the Evian Royal Resort, as the Groups, Conferences and Incentives Coordinator, managed by Stephane Hanriot.
What do you see for yourself in the future?
For the moment, I’m open to new opportunities any place in the world.
【原文引自】：http://www.gheac.com/thread-5823-1-1.html
版权与翻译版权所有，转载，复制请注明出自于“GHEAC-环球酒店教育与行业盟”。
