Caroline Fournigault于2011年从瓦岱勒巴黎校区获得硕士学位,之后她决定在瓦岱勒洛杉矶校区攻读MBA课程,2012年她获得工商管理硕士学位。为了实现梦想她从迈阿密索菲特酒店(Miami Sofitel)到纽约索菲特酒店(New York Sofitel)一路前行。
为了实现梦想她从迈阿密索菲特酒店到纽约索菲特酒店一路前行,如今她担任美国索菲特酒店运营副总裁行政助理。
Caroline,自从2014年2月之后,你一直都在纽约索菲特酒店工作。你是如何得到这个机会的呢?
我获得目前担任的职位不仅仅是很多努力换来的,而且也是因为好运气。2011年我在瓦岱勒巴黎校区完成了学业,之后我决定在瓦岱勒洛杉矶校区完成MBA课程。也因为如此,我遇到了我的男朋友Adrien Malajmare,他也是从瓦岱勒巴黎校区转到瓦岱勒洛杉矶校区学习的。
当我们返回法国时,我们只有一个目标:尽快返回美国工作!这并不是说我们不能在法国找到工作,在我们离开之前我已经是沃里克香榭丽舍酒店(Warwick Hotel Champs Elysees)的客房部助理,但是我们对自己的美国梦非常执着。
之后,很幸运我们抓住了实现梦想的机会,Adrien堂兄的一个朋友,曾经在迈阿密索菲特酒店工作,帮助我们联系到了酒店总经理Balendra Nagesvaran先生。几次面试之后,我们都作为实习生被聘用了。所以我们开始冒险,领着不怎么高的薪水从零开始。鉴于我们对酒店行业的热爱以及渴望获得成功的愿望,我们都非常努力工作。迈阿密索菲特酒店非常赞赏我们所做的工作,但是由于美国工作签证的成本太高而无法担保我们。
但是在酒店行业当中,敢于冒险并保持谦虚总是会有回报的!与此同时,Balendra Nagesvaran先生升职为纽约索菲特酒店“美国索菲特酒店运营副总裁”(Vice President Operations Sofitel Americas)。他决定给我们机会,并为我们提供获得美国工作签证的雇主担保。这也是我们如何于2月份开始在纽约索菲特酒店工作的。我担任行政助理,Adrien担任餐饮部副经理。
所以你们现在正在实现自己的美国梦。
的确如此。这份新工作非常有趣。我不断与所有的VIP客户(法国客人和其它外国人)保持联系。我负责回应他们的所有要求。我也会负责处理客户满意度和客户投诉。同时我还负责Balendra Nagesvaran先生和Marc Pichot先生(酒店总经理)的行程安排。
Balendra Nagesvaran先生是一位要求非常高的人,我非常感激他。我每天都在不断提升自己。所以我确信这里仍然有美好的未来,我的其它梦想也都会一一实现。
所以你还有很多梦想?
太多了!酒店行业和美国的市场日新月异,我认为未来将会一片光明,充满无限的机遇。就像Balendra Nagesvaran 经常说的要“梦想远大”。
所以我们继续谈论梦想吧。当你在瓦岱勒巴黎校区学习时,你在巴黎迪斯尼梦幻城堡酒店(Disneyland Paris Dream Castle)进行了最后的实习。从专业角度来讲,你觉得你从实习当中获得了什么?
那我们又回到了开头。在获得应用语言(英语、西班牙语和意大利语)本科学位之后,我进入了瓦岱勒学习。是那次和父母一起去摩洛哥的旅行使我决定想要这样做。
课程第一年不仅使我掌握了自己缺乏的酒店领域相关理论知识,而且也通过实践应用了解到了这些工作的基本。这的确是瓦岱勒的资产之一。在应用餐厅里,我们就已经可以开始职业生活了,根本不需要等到第一次实习。所以我们会面对工作场所真正发生的问题并学会如何解决这些问题。
接下来的两年多亏了真实案例研究学习,我知道了要不仅仅以一个经理的心态去学习。学校教会我们要以未来领导者的心态去学习,这是我们学习如何进行工作当中一个非常关键的层面。我们的绝大多数教授也都是在酒店和旅游管理领域工作。凭借他们在工作中的职业操守和丰富经验,他们也为我们带来了无形的“额外知识”。
硕士课程有2次实习。第一次实习,我在加勒比海(Caribbean islands)圣巴塞尔姆(Saint Barthelme)托尼酒店(Toiny Hotel)担任教练。第二次实习,我在巴黎迪斯尼梦幻城堡酒店(Disneyland Resort Dream Castle)担任楼层主管。我从这两次实习当中受益匪浅。
之后,我在瓦岱勒洛杉矶校区学习一年。在这里我不仅与Adrien坠入爱河,而且还爱上了美国。这是我职业生涯的转折点。虽然课程非常紧张,但是却是前所未有的有趣!所有教授都经验丰富。美式教育的确让人思维更为开阔。它让你跳出思维框架思考事情;一切皆有可能。
之后,我获得了在五星级五钻艾米塔基比佛利山庄酒店(Ermitage Beverly Hills Hotel)实习的机会。我担任客房协调员。实习快结束时,我升职为客房部副经理。这次实习使我锻炼了自己的领导力,而这是我们成为经理时所必须具备的能力。
我们能够感觉到你有多么热爱美国。但是美国人也同样喜欢法国人吗?
美国人喜欢“法国格调”。这是他们非常欣赏的地方。索菲特已经有了牢固的客户基础,尽管如此我们仍然要努力保持这一点。Adrien和我就像瓦岱勒教会我们的法式酒店艺术大使一样。
瓦岱勒国际酒店与旅游管理商学院 - Institut Vatel
中文介绍页面:http://www.gheac.com/edu/vatel/
咨询联络电话:010-8447 6928
189 0119 3685
在线咨询QQ:800093391
电子邮件:info@gheac.com
办公地址:北京市 东城区 东直门外大街48号 东方银座 C座16E
邮政编码:100027
“Dream Big,” Caroline Fournigault’s leitmotiv
After she got her Master’s Degree from Vatel Paris in 2011, Caroline Fournigault decided to complete her studies with an MBA in Vatel Los Angeles that she obtained in 2012. Her dreams then led her to the Miami Sofitel then to the New York Sofitel where
After she got her Master’s Degree from Vatel Paris in 2011, Caroline Fournigault decided to complete her studies with an MBA in Vatel Los Angeles that she obtained in 2012.
Her dreams then led her to the Miami Sofitel then to the New York Sofitel where she works as the Assistant Executive of the Vice-President of Operations in Sofitel Hotels in America.
Caroline, since February 2014, you’ve been working at the New York Sofitel. How did this opportunity come about?
The job I currently hold is the result of lots of work, but also a bit of luck. I finished my studies in Vatel Paris in 2011 and then decided to complete them with an MBA in Vatel Los Angeles. That’s where I also met my boyfriend, Adrien Malajmare, who also went from Vatel Paris to Vatel Los Angeles.
When we got back to France, we only had one goal in sight: leaving to go back to work in the United States asap! It wasn’t as if we couldn’t get jobs in France - I was working as the General Housekeeping Assistant at the Warwick Hotel Champs Elysees just a week after we got back, but we were both hooked on the American Dream.
And then as luck would have it, a friend of one of Adrien’s cousins who had worked at the Miami Sofitel put us in contact with the hotel’s General Manager, Mr. Balendra Nagesvaran. After a few interviews, we were both hired, but as interns. So we took the risk of starting again from zero, with very tight salaries. We both worked hard, as our passion for this field and desire to succeed in it was like a guiding light. Sofitel Miami appreciated the work that we both did, but was unable to sponsor us because of the cost of a work visa in the US.
But in the hospitality sector, taking risks and being humble always pays off! At the same time, Mr. Balendra Nagesvaran was promoted to the New York Sofitel as the ‘Vice President Operations Sofitel Americas.’ He decided to give us our chance and sponsor us for an American work visa. So that’s how we started in February at the New York Sofitel. Myself as the Executive Assistant, and Adrien as the F&B Assistant Manager.
So you are living your American Dream.
That’s exactly it. This new job is very interesting. I’m constantly in contact with all VIP guests, both French and foreigners. I’m in charge of all their requests. I also process customer satisfaction and customer complaints. I manage the agendas of Mr. Balendra Nagesvaran as well as that of Mr. Marc Pichot, the Hotel Manager.
Mr. Balendra Nagesvaran is a very demanding person and I thank him for that. That way I improve every day. So I’m sure that there are still bright prospects and many dreams that will come true...
So you still have a lot of dreams?
Thousands of them! Hospitality and the American market are changing so quickly that I’ve got the feeling that all the lights are green and that opportunities are endless. ‘Dream big,’ as Mr. Balendra Nagesvaran often says.
So let’s keep on talking about dreams. When you were a student in Vatel Paris, you did your final internship at the Disneyland Paris Dream Castle. What did this bring you from a professional point of view?
Well, we’ll go back to the beginning then. After a Bachelor’s Degree in Applied Languages, in English, Spanish and Italian, I enrolled in Vatel in a parallel admission. It was a trip to Morocco with my family that made me want to do this.
The Foundation year not only gave me all the theoretical aspects I was missing in terms of hospitality related knowledge, but also the very basics of these jobs, through practical applications. This is really one of Vatel’s assets. With the application restaurant, you’ve already started your active life, without having to wait to do your first internship. So you’re faced with what really happens in the workplace and you learn how to manage this.
The two following years taught me to have the mind-set more of a manager, thanks to very realistic case studies. We’re taught to think like future leaders, which is one key aspect in jobs we’re learning to do.Most of our professors also were in the hospitality and tourist management fields. They brought us that intangible little “extra”, thanks to their professional conduct and experience in the job.
For the Master’s program, we had two internships. For the first one, I had the opportunity of working in Saint Barthelme in the Caribbean islands as Captain in the Toiny Hotel. For my second one, I was at the Disneyland Resort Dream Castle in Paris as the Floor Housekeeper. I learned a lot from both of these internships.
After that I left for a year in Vatel Los Angeles. That’s where I fell in love not only with Adrien, but also with the States. This was a turning point in my career. Courses were intense, but oh so ever interesting! All the professors had so much experience. American style education is a real mind opener. It makes you think about things outside the box; that way anything is possible.
Then I had the opportunity to do my internship at the five-star, five-diamond Ermitage Beverly Hills Hotel. I was the Housekeeping Coordinator. At the end of this internship, I was promoted to Assistant Housekeeping Manager. This internship allowed me to hone my leadership, something that you have to have when you’re a manager.
We can feel how much you love the States. But do Americans love the French as much?
Americans love the ‘French touch.’ That’s something they really appreciate. Sofitel thus has a client base that is already established, though of course we have to maintain it. Adrien and I are like ambassadors of the French art of hospitality that Vatel teaches.
为了实现梦想她从迈阿密索菲特酒店到纽约索菲特酒店一路前行,如今她担任美国索菲特酒店运营副总裁行政助理。
Caroline,自从2014年2月之后,你一直都在纽约索菲特酒店工作。你是如何得到这个机会的呢?
我获得目前担任的职位不仅仅是很多努力换来的,而且也是因为好运气。2011年我在瓦岱勒巴黎校区完成了学业,之后我决定在瓦岱勒洛杉矶校区完成MBA课程。也因为如此,我遇到了我的男朋友Adrien Malajmare,他也是从瓦岱勒巴黎校区转到瓦岱勒洛杉矶校区学习的。
当我们返回法国时,我们只有一个目标:尽快返回美国工作!这并不是说我们不能在法国找到工作,在我们离开之前我已经是沃里克香榭丽舍酒店(Warwick Hotel Champs Elysees)的客房部助理,但是我们对自己的美国梦非常执着。
之后,很幸运我们抓住了实现梦想的机会,Adrien堂兄的一个朋友,曾经在迈阿密索菲特酒店工作,帮助我们联系到了酒店总经理Balendra Nagesvaran先生。几次面试之后,我们都作为实习生被聘用了。所以我们开始冒险,领着不怎么高的薪水从零开始。鉴于我们对酒店行业的热爱以及渴望获得成功的愿望,我们都非常努力工作。迈阿密索菲特酒店非常赞赏我们所做的工作,但是由于美国工作签证的成本太高而无法担保我们。
但是在酒店行业当中,敢于冒险并保持谦虚总是会有回报的!与此同时,Balendra Nagesvaran先生升职为纽约索菲特酒店“美国索菲特酒店运营副总裁”(Vice President Operations Sofitel Americas)。他决定给我们机会,并为我们提供获得美国工作签证的雇主担保。这也是我们如何于2月份开始在纽约索菲特酒店工作的。我担任行政助理,Adrien担任餐饮部副经理。
所以你们现在正在实现自己的美国梦。
的确如此。这份新工作非常有趣。我不断与所有的VIP客户(法国客人和其它外国人)保持联系。我负责回应他们的所有要求。我也会负责处理客户满意度和客户投诉。同时我还负责Balendra Nagesvaran先生和Marc Pichot先生(酒店总经理)的行程安排。
Balendra Nagesvaran先生是一位要求非常高的人,我非常感激他。我每天都在不断提升自己。所以我确信这里仍然有美好的未来,我的其它梦想也都会一一实现。
所以你还有很多梦想?
太多了!酒店行业和美国的市场日新月异,我认为未来将会一片光明,充满无限的机遇。就像Balendra Nagesvaran 经常说的要“梦想远大”。
所以我们继续谈论梦想吧。当你在瓦岱勒巴黎校区学习时,你在巴黎迪斯尼梦幻城堡酒店(Disneyland Paris Dream Castle)进行了最后的实习。从专业角度来讲,你觉得你从实习当中获得了什么?
那我们又回到了开头。在获得应用语言(英语、西班牙语和意大利语)本科学位之后,我进入了瓦岱勒学习。是那次和父母一起去摩洛哥的旅行使我决定想要这样做。
课程第一年不仅使我掌握了自己缺乏的酒店领域相关理论知识,而且也通过实践应用了解到了这些工作的基本。这的确是瓦岱勒的资产之一。在应用餐厅里,我们就已经可以开始职业生活了,根本不需要等到第一次实习。所以我们会面对工作场所真正发生的问题并学会如何解决这些问题。
接下来的两年多亏了真实案例研究学习,我知道了要不仅仅以一个经理的心态去学习。学校教会我们要以未来领导者的心态去学习,这是我们学习如何进行工作当中一个非常关键的层面。我们的绝大多数教授也都是在酒店和旅游管理领域工作。凭借他们在工作中的职业操守和丰富经验,他们也为我们带来了无形的“额外知识”。
硕士课程有2次实习。第一次实习,我在加勒比海(Caribbean islands)圣巴塞尔姆(Saint Barthelme)托尼酒店(Toiny Hotel)担任教练。第二次实习,我在巴黎迪斯尼梦幻城堡酒店(Disneyland Resort Dream Castle)担任楼层主管。我从这两次实习当中受益匪浅。
之后,我在瓦岱勒洛杉矶校区学习一年。在这里我不仅与Adrien坠入爱河,而且还爱上了美国。这是我职业生涯的转折点。虽然课程非常紧张,但是却是前所未有的有趣!所有教授都经验丰富。美式教育的确让人思维更为开阔。它让你跳出思维框架思考事情;一切皆有可能。
之后,我获得了在五星级五钻艾米塔基比佛利山庄酒店(Ermitage Beverly Hills Hotel)实习的机会。我担任客房协调员。实习快结束时,我升职为客房部副经理。这次实习使我锻炼了自己的领导力,而这是我们成为经理时所必须具备的能力。
我们能够感觉到你有多么热爱美国。但是美国人也同样喜欢法国人吗?
美国人喜欢“法国格调”。这是他们非常欣赏的地方。索菲特已经有了牢固的客户基础,尽管如此我们仍然要努力保持这一点。Adrien和我就像瓦岱勒教会我们的法式酒店艺术大使一样。
瓦岱勒国际酒店与旅游管理商学院 - Institut Vatel
中文介绍页面:http://www.gheac.com/edu/vatel/
咨询联络电话:010-8447 6928
189 0119 3685
在线咨询QQ:800093391
电子邮件:info@gheac.com
办公地址:北京市 东城区 东直门外大街48号 东方银座 C座16E
邮政编码:100027
“Dream Big,” Caroline Fournigault’s leitmotiv
After she got her Master’s Degree from Vatel Paris in 2011, Caroline Fournigault decided to complete her studies with an MBA in Vatel Los Angeles that she obtained in 2012. Her dreams then led her to the Miami Sofitel then to the New York Sofitel where
After she got her Master’s Degree from Vatel Paris in 2011, Caroline Fournigault decided to complete her studies with an MBA in Vatel Los Angeles that she obtained in 2012.
Her dreams then led her to the Miami Sofitel then to the New York Sofitel where she works as the Assistant Executive of the Vice-President of Operations in Sofitel Hotels in America.
Caroline, since February 2014, you’ve been working at the New York Sofitel. How did this opportunity come about?
The job I currently hold is the result of lots of work, but also a bit of luck. I finished my studies in Vatel Paris in 2011 and then decided to complete them with an MBA in Vatel Los Angeles. That’s where I also met my boyfriend, Adrien Malajmare, who also went from Vatel Paris to Vatel Los Angeles.
When we got back to France, we only had one goal in sight: leaving to go back to work in the United States asap! It wasn’t as if we couldn’t get jobs in France - I was working as the General Housekeeping Assistant at the Warwick Hotel Champs Elysees just a week after we got back, but we were both hooked on the American Dream.
And then as luck would have it, a friend of one of Adrien’s cousins who had worked at the Miami Sofitel put us in contact with the hotel’s General Manager, Mr. Balendra Nagesvaran. After a few interviews, we were both hired, but as interns. So we took the risk of starting again from zero, with very tight salaries. We both worked hard, as our passion for this field and desire to succeed in it was like a guiding light. Sofitel Miami appreciated the work that we both did, but was unable to sponsor us because of the cost of a work visa in the US.
But in the hospitality sector, taking risks and being humble always pays off! At the same time, Mr. Balendra Nagesvaran was promoted to the New York Sofitel as the ‘Vice President Operations Sofitel Americas.’ He decided to give us our chance and sponsor us for an American work visa. So that’s how we started in February at the New York Sofitel. Myself as the Executive Assistant, and Adrien as the F&B Assistant Manager.
So you are living your American Dream.
That’s exactly it. This new job is very interesting. I’m constantly in contact with all VIP guests, both French and foreigners. I’m in charge of all their requests. I also process customer satisfaction and customer complaints. I manage the agendas of Mr. Balendra Nagesvaran as well as that of Mr. Marc Pichot, the Hotel Manager.
Mr. Balendra Nagesvaran is a very demanding person and I thank him for that. That way I improve every day. So I’m sure that there are still bright prospects and many dreams that will come true...
So you still have a lot of dreams?
Thousands of them! Hospitality and the American market are changing so quickly that I’ve got the feeling that all the lights are green and that opportunities are endless. ‘Dream big,’ as Mr. Balendra Nagesvaran often says.
So let’s keep on talking about dreams. When you were a student in Vatel Paris, you did your final internship at the Disneyland Paris Dream Castle. What did this bring you from a professional point of view?
Well, we’ll go back to the beginning then. After a Bachelor’s Degree in Applied Languages, in English, Spanish and Italian, I enrolled in Vatel in a parallel admission. It was a trip to Morocco with my family that made me want to do this.
The Foundation year not only gave me all the theoretical aspects I was missing in terms of hospitality related knowledge, but also the very basics of these jobs, through practical applications. This is really one of Vatel’s assets. With the application restaurant, you’ve already started your active life, without having to wait to do your first internship. So you’re faced with what really happens in the workplace and you learn how to manage this.
The two following years taught me to have the mind-set more of a manager, thanks to very realistic case studies. We’re taught to think like future leaders, which is one key aspect in jobs we’re learning to do.Most of our professors also were in the hospitality and tourist management fields. They brought us that intangible little “extra”, thanks to their professional conduct and experience in the job.
For the Master’s program, we had two internships. For the first one, I had the opportunity of working in Saint Barthelme in the Caribbean islands as Captain in the Toiny Hotel. For my second one, I was at the Disneyland Resort Dream Castle in Paris as the Floor Housekeeper. I learned a lot from both of these internships.
After that I left for a year in Vatel Los Angeles. That’s where I fell in love not only with Adrien, but also with the States. This was a turning point in my career. Courses were intense, but oh so ever interesting! All the professors had so much experience. American style education is a real mind opener. It makes you think about things outside the box; that way anything is possible.
Then I had the opportunity to do my internship at the five-star, five-diamond Ermitage Beverly Hills Hotel. I was the Housekeeping Coordinator. At the end of this internship, I was promoted to Assistant Housekeeping Manager. This internship allowed me to hone my leadership, something that you have to have when you’re a manager.
We can feel how much you love the States. But do Americans love the French as much?
Americans love the ‘French touch.’ That’s something they really appreciate. Sofitel thus has a client base that is already established, though of course we have to maintain it. Adrien and I are like ambassadors of the French art of hospitality that Vatel teaches.
