“我爱我的城市，我喜欢听别人将它称赞为欧洲最美的城市。”这个瓦岱勒人把他对里昂的热爱带到了工作中，并为那些在里昂（Lyon）居住或参观的人提供第一帝国巴士之旅。
奥利维尔•米歇尔（Olivier Michel），著名客运公司 - N&M 公司的总经理，并被任命为罗纳阿尔卑斯山脉青年商务领袖中心（Rhone Alps Young Business Managers Center）的主席。
接下来他将和我们讲述他的成功故事 - 他如何进入奢华酒店工作，如何接管家族企业，并给我们提供一些好的建议。
奥利维尔•米歇尔从瓦岱勒里昂学院（Vatel Lyon）毕业后你开始在久负盛名的酒店工作：乔治五世四季酒店（George V, Four Seasons），万豪酒店（Marriott）。你都做过什么工作？遇到了哪些机遇？
最后一次实习结束后，我被巴黎乔治五世四季酒店聘为餐厅副经理（Assistant Restaurant Manager）。之后在伦敦（London）格罗夫纳酒店（Grosvenor House）也担任过餐厅副经理。然后我去爱丽舍宫（Elysee Palace）服兵役，服完兵役后我在巴黎（Paris）斯克里布酒店（Scribe Hotel）担任夜间经理（Night Manager）。
之后我进入巴黎拉德方斯万丽酒店（Renaissance la Defense Hotel）的销售部，并被提升为销售经理（Sales Manager）。而后又被万豪庭院的戴高乐机场（Courtyard by Marriott at the Roissy Charles de Gaulle Airport）聘为高级销售经理（Senior Sales Manager）。回到里昂之前我先后在美丽殿酒店（Meridien）和丽笙酒店（Radisson Hotel）担任销售部副经理。
所有这些不同的工作机会都来自我结识的人，随时间的流逝我遇到新的机遇并得以抓住这些机遇，我的每项工作经历都我为下一次的提升做了准备。
2004年，你收购N&M高档客运公司，成为一名企业家，领导这个企业。你为什么做出这个决定？
我父亲也是一名企业家，我父亲的家族经营运输生意已经长达125年了，我想要和父亲并肩作战。恰逢N&M公司正在出售，它是我在豪华酒店的所有经历的缩影，让我深有感触，所以我决定收购它。
关于这个公司的情况你能跟我们谈谈吗？
N&M公司专门为上层消费市场提供公路运输，为客户提供物流和运输方案。
我们为火车站，机场，议会大厅和特别活动提供运输，我们也为里昂（Lyon）和罗纳河—阿尔比斯地区（Rhone-Alps）的日间活动，晚间活动，城市观光，观光客或是工业场所等提供运输。我们建议将1到49座的高档巴士用于随团旅游。
对我来说，这项工作跟我在豪华酒店的工作是一脉相承的，我们是对商务旅游中酒店，会议中心，餐厅等部门的补充。
你于2005年推出了“里昂观光之旅”（Lyon Le Grand Tour）的旅游项目。你是怎么想到这个主意的？为把这个想法付诸实践你都做了哪些努力？
2004年收购N&M公司时，我有幸在巴黎与巴士观光（Opentours）项目的创始人会面。他们当时已经在尼斯（Nice）和马赛（Marseille）推出了巴士观光的旅游项目，想要在里昂找合作伙伴，因此我们欣然接受了这次机会，在里昂推出这个项目。这也正是我们今年把名字改为里昂巴士观光（Lyon L'OpenTour）的原因。
酒店业的工作经验及瓦岱勒学院的培训，或是部分的经验及培训，对你的成功有什么帮助吗？
酒店业的工作使我明白我想在服务相关的领域工作，也为我在正常工作时间以外为大众服务打开了广阔的空间。运输业像酒店业一样，别人休息时我们在上班，瓦岱勒学院的培训使我明白这一概念。
从2011年起，你就已经是罗纳阿尔比斯山脉青年商务领袖中心的领导者，在2014年七月你成为这个将近有480名会员的青年商务领袖中心的主席。关于这个中心你能和我们聊一聊吗，这个中心有哪些使命，你有哪些抱负？
青年商务领袖中心的会员都拥有自己的公司。我们有4200名会员来自法国，800多名来自海外，它成立于1938年，是法国最早成立的企业家组织。这个中心把以下五个主题作为目标分别是训练，影响，反映，实验和持续。我们也从事于全球效益，并为员工创造幸福和谐的工作环境，我们也致力于年轻的心态和灵活性。
我想邀请每位企业家参加到我们的活动中来，来和其他的企业家见面并交流，以及参加企业家经营公司的培训。
对于瓦岱勒学院学生的将来你想提点什么建议呢？
为自己的成功创造条件，将来掌握在自己手中。要毫不犹豫的走出国门，发现世界的不同面，用不同的文化来充实自己。
你的中长期计划是什么？
我们计划在红十字区（Croix Rousse）的斜坡上推出未来主义旅游列车的项目。
瓦岱勒国际酒店与旅游管理商学院- Institut Vatel
中文介绍页面：http://www.gheac.com/edu/vatel/
咨询联络电话：010-8447 6928
189 0119 3685
在线咨询ＱＱ：800093391
电子邮件：info@gheac.com
办公地址：北京市东城区东直门外大街48号东方银座 C座16E
邮政编码：100027
中文介绍页面：http://www.gheac.com/edu/vatel/
咨询联络电话：010-8447 6928
189 0119 3685
在线咨询ＱＱ：800093391
电子邮件：info@gheac.com
办公地址：北京市东城区东直门外大街48号东方银座 C座16E
邮政编码：100027
Olivier MICHEL
“I love my city. I love hearing that it’s the most beautiful city in Europe.” This Vatelien turned his love for Lyon into his job, and gave those living in or visiting Lyon their first imperial bus tour with Opentours.
Olivier Michel, the General Manager of the prestigious bus transportation company, N&M, was appointed to the Presidency of the Centre des Jeunes Dirigeants Rhône Alpes [Rhone Alps Young Business Managers Center].
In his Success Story he’ll tell us how he began in luxury hotels, how he took over his family-owned company and give you some good advice.
Olivier Michel, after you graduated from Vatel Lyon, you began working in prestigious hotels: George V, Four Seasons and the Marriott. What kind of jobs did you have and what kind of opportunities came knocking on your door?
Following my final internship, I was hired as the Assistant Restaurant Manager at the George V Palace in Paris. Then as the Assistant Restaurant Manager at the Grosvenor House in London. Then I did my military service at the Elysee Palace and after that became the Night Manager at the Scribe Hotel in Paris.
Then I went into sales and I was promoted as the Sales Manager at the Renaissance la Defense Hotel in Paris. After that I was hired as the Senior Sales Manager at the Courtyard by Marriott at the Roissy Charles de Gaulle Airport, before coming back to Lyon at the Assistant Sales Manager at the Meridien and then at the Radisson Hotel.
All these different jobs came from people I met as time went by and led to new opportunities I was able to seize. Then it was my work and involvement in each job that allowed me to be promoted to the next one.
In 2004, you became an entrepreneur, heading a business when you acquired the up-market N&M transportation company. Why did you make this decision?
As my father was also an entrepreneur and his family had also been in the transportation business for 125 years, I wanted to work with my father. An obvious choice as N&M was up for sale. N&M mirrored what I had experienced in luxury hotels.
Can you tell us a bit about it?
N&M is a roadway transportation company for passengers specialized in up-market services. We bring solutions in terms of logistics and transportation for our customers.
We offer transfers between train stations, airports, congress hall, and special events. We also do days in Lyon and in the Rhone-Alps region, evenings, city visits, tourist or industrial sites, etc. We propose up-market buses with 1 to 49 seats adapted to group travel.
For me, this naturally follows what I did when I was working in luxury hotels. We are a complement to business tourism activities for hotels, congress centers, restaurants, etc.
In 2005, you launched the “Lyon Le Grand Tour” sightseeing tour. How did you get this idea and what did it take to put it in place?
When we acquired the N&M bus company in 2004, we had the opportunity of meeting with those who launched Opentours in Paris. After they had launched an Opentour in Nice and Marseille, they were looking for a partner in Lyon.So we jumped on this opportunity to develop this activity in Lyon. This is the reason why we changed our name this year to Lyon L'OpenTour.
How did your hospitality profile and Vatel training contribute, even partially, to your success?
Working in hospitality allowed me to understand that I wanted to work in a service-related domain. And that also opened a huge breadth of work outside of normal working hours for the general public. In transportation, like in hospitality, we are “on” when other people are “off.” My training allowed me to understand this concept.
Since 2011, you have been leading the Rhone Alps Young Business Managers Center and in July, 2014 you will become the President of this Center, which as nearly 480 members. Can you tell us a bit about this Center, its missions and your ambitions?
The Young Business Managers Center is an entrepreneurial center for those who have their own companies. There are 4,200 of us in France and 800 more abroad. It’s the oldest employers’ organization in France, as it was founded in 1938.The Center targets five different subjects which are training, influence, reflection, experimentation and sustainability. We also work on global performance, well-being in the workplace, youth and flexibility.
I’d like to invite each business owner to come and meet others like him or her, plus training as an entrepreneur who runs a company by clicking HERE.
What advice for the future would you like to give Vatel students?
Give yourselves the means to succeed, the future belongs to you. Don’t hesitate to go abroad and discover other parts of the world to enrich yourselves with different cultures.
What are your medium and long-term projects?
We are going to launch a futurist tourist train on the slopes of the Croix Rousse.
【原文引自】：http://www.gheac.com/thread-6308-1-1.html
版权与翻译版权所有，转载，复制请注明出自于“GHEAC-环球酒店教育与行业盟”。
【原文引自】：http://www.gheac.com/thread-6308-1-1.html
版权与翻译版权所有，转载，复制请注明出自于“GHEAC-环球酒店教育与行业盟”。
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