在过去一年里,瓦岱勒2005届校友Eugenie Jason Igout一直都在为比佛利威尔希尔四季酒店(Four Seasons Beverly Wilshire)工作,担任品质和创新经理,这是酒店新设的职位。
“至今为止,瓦岱勒已经在我的家族里存在了20多年。在我进入瓦岱勒尼姆校区之前10年,我的哥哥Richard Jason已经在瓦岱勒学习过,并在瓦岱勒应用温泉四星级酒店的各个部门实践过。”
瓦岱勒2005届校友Eugenie Jason Igout于2008年开始在四季酒店集团(Four Seasons Hotel Group)工作,被酒店总经理(另外一名瓦岱勒人)聘用,在这里进行了自己的第二次实习。在过去一年里,她一直都在比佛利威尔希尔四季酒店工作,担任品质和创新经理,这是酒店近期新设的一个职位。
和我们谈谈你为何选择进入瓦岱勒尼姆校区学习吧。
旅游和国际文化一直都在我的家庭传统中占据很重要的位置。所以对我而言酒店行业是自然而然的选择,它不仅能够让我旅行,还能够让我获得一份事业,我能够迅速进入责任重大的工作当中。
我的长兄Richard将瓦岱勒带到了我们家。看到他在工作中如此高兴和满足,我忍不住想要追随他的脚步。Richard在接手我们的家族企业Etablissements Richard之前,曾是一家公司的总经理。而我则去了世界的另一边美国加利福尼亚州(California)担任品质和创新经理。
你是如何得到这份工作的?
在我从瓦岱勒获得硕士学位2年之后,我开始为四季酒店工作。在此之前,我曾在伦敦Fortnum and Mason餐饮部工作两年,担任餐厅副经理。之后,多亏了我第二次实习的酒店经理,我加入了四季酒店集团。这个瓦岱勒人为我伸出了援助之手,像守护天使一样开启了我的职业生涯。因为他,也因为我的专业技能和我的决心动力,才有了如今的我。
我在波拉波拉四季酒店(Four Seasons Bora Bora)开启了我的四季职业生涯,担任值班经理。 这是一次我会推荐给每个人的极棒经历。随后,我有机会在其它几个部门工作:在客房部和前厅先后担任预订部经理和收益经理。之后,我被转到另外一家酒店比佛利威尔希尔四季酒店工作。
你的日常职责有哪些?
比佛利威尔希尔酒店是一家位于知名罗迪欧大道(Rodeo Drive)的四季旗舰酒店,这是茱莉亚罗伯茨(Julia Roberts)主演的电影《漂亮女人》(Pretty Woman)的拍摄地。酒店拥有395间客房,是一栋可追溯至1928年的古老建筑,对于比佛利山庄(Beverly Hills)而言它真的足够古老!
我做的这份工作是酒店新设的工作。我并没有固定的日常职责,每一天的工作都不一样,这取决于我如何定位它并赋予其职能。我的工作目标是找出每个部门所能提高和改善的所有地方。我会花很长时间查看我们的顾客评价来找出如何更好地超出他们预期的方法。
这是一份真的极其有趣的工作,因为我要和酒店的所有部门打交道。如今,我更好地理解了为什么瓦岱勒认为让学生在每一个部门(如前台、厨房、客房部、公司商店、财务部等)接受培训是非常重要的。
进行我们的工作你必须拥有实践经验,因为这会帮助你增加自信,也会增加员工对你的信任。若与其它在学习理论课程时没有做过任何实践应用工作的学生相比,我可以说我比他们准备的更好。当你做过专业人士在理论课程中增加的实践应用课程,你会迅速意识到为什么瓦岱勒会脱颖而出。
你对美式管理方法满意吗?
美式酒店管理非常有趣。真正激励人心的是在这里你需要学会冒险,因为你需要从失败中吸取教训。每件事情都不可能总是完美,所以我们必须从错误中吸取教训并不断前进。
你的前进方向是哪里呢?
其实当前我还没有任何特定的打算。我想和我的丈夫一起旅行,我是在四季酒店遇到的他。我们暂时还不想回到法国。我一直都想要管理一家酒店,但是管理一家企业的话我也是可以接受的。
瓦岱勒国际酒店与旅游管理商学院 - Institut Vatel
中文介绍页面:http://www.gheac.com/edu/vatel/
咨询联络电话:010-8447 6928
189 0119 3685
在线咨询QQ:800093391
电子邮件:info@gheac.com
办公地址:北京市 东城区 东直门外大街48号 东方银座 C座16E
邮政编码:100027
Eugenie Jason Igout, “Pretty Vatelien” in the Four Seasons Beverly Hills
For the past year, Eugenie Jason Igout - a 2005 alumnus - has been working at the Four Seasons Beverly Wilshire, as the Quality and Innovation Manager, a position the hotel recently created.
“Vatel has been in my family for over 20 years now.Ten years before I enrolled in Vatel Nimes, my brother Richard Jason was already in the classrooms and various departments of the Vatel Application Hotel & Spa 4*.”
A 2005 alumnus, Eugenie Jason Igout began working with the Four Seasons Hotel Group in 2008, hired by another Vatelien, the General Manager of the hotel where she did her second year internship. For the past year, she has been working at the Four Seasons Beverly Wilshire, as the Quality and Innovation Manager, a position the hotel recently created.
Tell us about how you came to Vatel Nimes.
Traveling and international cultures have always held an important place in my family. So for me it was natural to choose the hospitality industry that would not only let me travel, but also have a career, where I would quickly be able to work in high-responsibility jobs.
Richard, my big brother, is the one who introduced Vatel to our family. Seeing him so happy and fulfilled at work made me want to follow in his footsteps. Richard became the General Manager of a company, when he took over our family business, Etablissements Richard. And I went to the other side of the world, in California, as the Quality and Innovation Manager.
How did you get this job?
I started working with Four Seasons two years after I got my Master’s Degree from Vatel. Before that, I worked atFortnum and Mason in F&B in London for two years as their Assistant Restaurant Manager. After that, it was thanks to the Hotel Manager where I did my second year internship that I was able to join the Four Seasons Group. A Vatelien who gave me a helping hand, and who was like a guardian angel to trigger my career. I’m where I am today thanks to him, thanks to my skills and my motivation.
I started off my FS career as the Duty Manager at the Four Seasons Bora Bora, when I opened. A fantastic experience, and one that I would recommend to everyone. Then I had the opportunity to work in several other departments: in Accommodations, in the Front Office, as Reservations Manager and then Revenue Manager. Then they offered to transfer me to another hotel, the Beverly Wilshire Four Seasons Hotel.
What are your daily activities?
The Beverly Wilshire is one of the Four Seasons flagship hotels, located on the famous Rodeo Drive. This is where the movie “Pretty Woman” with Julia Roberts, was shot. It has 395 rooms. It’s an old building, dating back to 1928, which makes it really old for Beverly Hills!
The job I have is a creation. The hotel created it. I don’t yet have fixed daily activities, and no day is like the previous one, as it’s up to me to develop it and give a meaning to the function I have. The goal is to find out everything that can be improved in each department. I spend a lot of time looking at our guests’ comments to understand what we can undertake to better exceed their expectations.
It’s a really interesting job because I work with all the departments in the hotel. I now better understand why Vatel thinks it is so important to train us to work in every department a hotel has. Whether it’s the front desk, the kitchens, accommodations, the company store, finance, etc.
You have to have had practical experience in our jobs, because this allows you to boost your self-confidence which then makes you more credible for your employees. Having compared myself with other students who did not do any practical application work with their theoretical courses, I can say that I was much better prepared than they were. And when you add that to theoretical courses given by true professionals, you quickly understand why Vatel stands out.
Are you satisfied with the American way of management?
American hospitality is very interesting. What’s really positive here is that you learn to take risks, because you are taught to learn something from your failures. Everything can’t always be perfect, so it’s up to us to learn from our mistakes and keep on moving forward.
And where would you like to move forward to?
I’m not really looking into anything in particular, for the time being. I want to continue traveling with my husband, who I met at Four Seasons. We’re not planning on coming back to France for the moment. I’ve always wanted to manage a hotel, but I’m also open to a similar job at a corporate level.
“至今为止,瓦岱勒已经在我的家族里存在了20多年。在我进入瓦岱勒尼姆校区之前10年,我的哥哥Richard Jason已经在瓦岱勒学习过,并在瓦岱勒应用温泉四星级酒店的各个部门实践过。”
瓦岱勒2005届校友Eugenie Jason Igout于2008年开始在四季酒店集团(Four Seasons Hotel Group)工作,被酒店总经理(另外一名瓦岱勒人)聘用,在这里进行了自己的第二次实习。在过去一年里,她一直都在比佛利威尔希尔四季酒店工作,担任品质和创新经理,这是酒店近期新设的一个职位。
和我们谈谈你为何选择进入瓦岱勒尼姆校区学习吧。
旅游和国际文化一直都在我的家庭传统中占据很重要的位置。所以对我而言酒店行业是自然而然的选择,它不仅能够让我旅行,还能够让我获得一份事业,我能够迅速进入责任重大的工作当中。
我的长兄Richard将瓦岱勒带到了我们家。看到他在工作中如此高兴和满足,我忍不住想要追随他的脚步。Richard在接手我们的家族企业Etablissements Richard之前,曾是一家公司的总经理。而我则去了世界的另一边美国加利福尼亚州(California)担任品质和创新经理。
你是如何得到这份工作的?
在我从瓦岱勒获得硕士学位2年之后,我开始为四季酒店工作。在此之前,我曾在伦敦Fortnum and Mason餐饮部工作两年,担任餐厅副经理。之后,多亏了我第二次实习的酒店经理,我加入了四季酒店集团。这个瓦岱勒人为我伸出了援助之手,像守护天使一样开启了我的职业生涯。因为他,也因为我的专业技能和我的决心动力,才有了如今的我。
我在波拉波拉四季酒店(Four Seasons Bora Bora)开启了我的四季职业生涯,担任值班经理。 这是一次我会推荐给每个人的极棒经历。随后,我有机会在其它几个部门工作:在客房部和前厅先后担任预订部经理和收益经理。之后,我被转到另外一家酒店比佛利威尔希尔四季酒店工作。
你的日常职责有哪些?
比佛利威尔希尔酒店是一家位于知名罗迪欧大道(Rodeo Drive)的四季旗舰酒店,这是茱莉亚罗伯茨(Julia Roberts)主演的电影《漂亮女人》(Pretty Woman)的拍摄地。酒店拥有395间客房,是一栋可追溯至1928年的古老建筑,对于比佛利山庄(Beverly Hills)而言它真的足够古老!
我做的这份工作是酒店新设的工作。我并没有固定的日常职责,每一天的工作都不一样,这取决于我如何定位它并赋予其职能。我的工作目标是找出每个部门所能提高和改善的所有地方。我会花很长时间查看我们的顾客评价来找出如何更好地超出他们预期的方法。
这是一份真的极其有趣的工作,因为我要和酒店的所有部门打交道。如今,我更好地理解了为什么瓦岱勒认为让学生在每一个部门(如前台、厨房、客房部、公司商店、财务部等)接受培训是非常重要的。
进行我们的工作你必须拥有实践经验,因为这会帮助你增加自信,也会增加员工对你的信任。若与其它在学习理论课程时没有做过任何实践应用工作的学生相比,我可以说我比他们准备的更好。当你做过专业人士在理论课程中增加的实践应用课程,你会迅速意识到为什么瓦岱勒会脱颖而出。
你对美式管理方法满意吗?
美式酒店管理非常有趣。真正激励人心的是在这里你需要学会冒险,因为你需要从失败中吸取教训。每件事情都不可能总是完美,所以我们必须从错误中吸取教训并不断前进。
你的前进方向是哪里呢?
其实当前我还没有任何特定的打算。我想和我的丈夫一起旅行,我是在四季酒店遇到的他。我们暂时还不想回到法国。我一直都想要管理一家酒店,但是管理一家企业的话我也是可以接受的。
瓦岱勒国际酒店与旅游管理商学院 - Institut Vatel
中文介绍页面:http://www.gheac.com/edu/vatel/
咨询联络电话:010-8447 6928
189 0119 3685
在线咨询QQ:800093391
电子邮件:info@gheac.com
办公地址:北京市 东城区 东直门外大街48号 东方银座 C座16E
邮政编码:100027
Eugenie Jason Igout, “Pretty Vatelien” in the Four Seasons Beverly Hills
For the past year, Eugenie Jason Igout - a 2005 alumnus - has been working at the Four Seasons Beverly Wilshire, as the Quality and Innovation Manager, a position the hotel recently created.
“Vatel has been in my family for over 20 years now.Ten years before I enrolled in Vatel Nimes, my brother Richard Jason was already in the classrooms and various departments of the Vatel Application Hotel & Spa 4*.”
A 2005 alumnus, Eugenie Jason Igout began working with the Four Seasons Hotel Group in 2008, hired by another Vatelien, the General Manager of the hotel where she did her second year internship. For the past year, she has been working at the Four Seasons Beverly Wilshire, as the Quality and Innovation Manager, a position the hotel recently created.
Tell us about how you came to Vatel Nimes.
Traveling and international cultures have always held an important place in my family. So for me it was natural to choose the hospitality industry that would not only let me travel, but also have a career, where I would quickly be able to work in high-responsibility jobs.
Richard, my big brother, is the one who introduced Vatel to our family. Seeing him so happy and fulfilled at work made me want to follow in his footsteps. Richard became the General Manager of a company, when he took over our family business, Etablissements Richard. And I went to the other side of the world, in California, as the Quality and Innovation Manager.
How did you get this job?
I started working with Four Seasons two years after I got my Master’s Degree from Vatel. Before that, I worked atFortnum and Mason in F&B in London for two years as their Assistant Restaurant Manager. After that, it was thanks to the Hotel Manager where I did my second year internship that I was able to join the Four Seasons Group. A Vatelien who gave me a helping hand, and who was like a guardian angel to trigger my career. I’m where I am today thanks to him, thanks to my skills and my motivation.
I started off my FS career as the Duty Manager at the Four Seasons Bora Bora, when I opened. A fantastic experience, and one that I would recommend to everyone. Then I had the opportunity to work in several other departments: in Accommodations, in the Front Office, as Reservations Manager and then Revenue Manager. Then they offered to transfer me to another hotel, the Beverly Wilshire Four Seasons Hotel.
What are your daily activities?
The Beverly Wilshire is one of the Four Seasons flagship hotels, located on the famous Rodeo Drive. This is where the movie “Pretty Woman” with Julia Roberts, was shot. It has 395 rooms. It’s an old building, dating back to 1928, which makes it really old for Beverly Hills!
The job I have is a creation. The hotel created it. I don’t yet have fixed daily activities, and no day is like the previous one, as it’s up to me to develop it and give a meaning to the function I have. The goal is to find out everything that can be improved in each department. I spend a lot of time looking at our guests’ comments to understand what we can undertake to better exceed their expectations.
It’s a really interesting job because I work with all the departments in the hotel. I now better understand why Vatel thinks it is so important to train us to work in every department a hotel has. Whether it’s the front desk, the kitchens, accommodations, the company store, finance, etc.
You have to have had practical experience in our jobs, because this allows you to boost your self-confidence which then makes you more credible for your employees. Having compared myself with other students who did not do any practical application work with their theoretical courses, I can say that I was much better prepared than they were. And when you add that to theoretical courses given by true professionals, you quickly understand why Vatel stands out.
Are you satisfied with the American way of management?
American hospitality is very interesting. What’s really positive here is that you learn to take risks, because you are taught to learn something from your failures. Everything can’t always be perfect, so it’s up to us to learn from our mistakes and keep on moving forward.
And where would you like to move forward to?
I’m not really looking into anything in particular, for the time being. I want to continue traveling with my husband, who I met at Four Seasons. We’re not planning on coming back to France for the moment. I’ve always wanted to manage a hotel, but I’m also open to a similar job at a corporate level.
